Our handcrafted pieces are made with natural materials, so there may be some differences in relation to the pictures published as reference, no two pieces are the same, so we do not accept exchanges regarding variations in the color of wood, leather, wool, or other natural variations. We can send a photo of the prepared piece before shipment, if requested.
Those customers who have lost their order during shipment or have received it damaged will receive a replacement of the same piece. These claims will be accepted up to a maximum of 48 hours after receipt of the damaged artwork.
